Best Wellness FAQs

About Best Wellness Gift Cards

Best Wellness was first launched in 2012 as Australia's first spa and Wellness gift card. The product has since evolved to expand its focus on beauty, wellness, spas, salons and all things self-care. It is a premium gift card that is sure to encourage the recipients the gift of self care.

The Best Wellness gift card is Australia’s premium gift of wellness. Our gift card can be redeemed at over 300+ venues nationwide for beauty, wellness, spa, and salon experiences. Perfect for a loved one, a friend, or colleagues, it gives them the ultimate freedom to choose their favourite pampering experience.

Best Wellness Australia has an ever-growing list of spas and salons across every state and territory in Australia. These venues on our website offer a variety of services, from hairdos to massages to laser clinics. With our handy gift card, it won't be too long before your recipient can have the best gift of relaxation.

Not all listed venues accept the Best Wellness gift card, but we pride ourselves on curating the best in Australian spas and salons. Use our directory as your go-to guide for exceptional wellness experiences, and look for the green tick gift card symbol on each listing to see where the card is accepted.

For the full terms & conditions, please be sure to read our full policy located at the footer of this page.

Purchasing Best Wellness Gift Cards

Yes, both digital and physical Best Wellness Gift Cards can be personalised. For digital gift cards, you can choose from a range of digital greeting card designs and include a custom message. For physical gift cards, at an added cost, you have the option to add a printed greeting card with a personalised message and, for an added touch, include a premium gift box.

The Best Restaurants gift card is valid 3 years from the purchase date, in line with Australian consumer law.

For digital orders, recipients typically receive a digital card in their inbox moments after an order is placed. For physical orders, standard post takes 2 to 6 business days or express post 1 to 2 business days.

Yes, you can track your gift card by going to the 'Gift Cards' navigation tab on the top of this page, then to 'Check Card Balance' in the drop down menu.

Using a Best Wellness Gift Card

Confirm with the salon or location whether to present your digital or physical Best Wellness gift card when booking or at checkout - as it may vary between venues, they’ll guide you through their process. You nominate the amount you wish to pay with your Best Wellness gift card and this is deducted from your treatment cost. If you still have funds on your card, you must ensure it is returned to you so that you can use the remaining funds on another experience.

Some salons may only allow one card per booking. Please check with the venue at the time of your booking to avoid disappointment.

All gift cards are automatically activated after purchase, so you don't have to do anything!

Yes, you can track your gift card by going to the 'Gift Cards' navigation tab on the top of this page, then to 'Check Card Balance' in the drop down menu.

No, Best Wellness gift cards are not redeemable for cash, reloadable, refundable, replaceable after expiry, or capable of having its value consolidated within a second card.